As an Ops Specialist, you will be accountable for conducting account verification, detecting and preventing fraudulent activities, processing player redemptions and maintaining compliance with company policies and procedures. Early detection and prevention of fraudulent accounts and suspicious transactions is key in this role.
Job listings
$63,400–$88,760
USD/year
You will be the lead for a variety of projects, focusing on regulatory projects including Operational Resilience and regulatory compliance, across PEXA, Optima and Smoove, dealing with internal and external stakeholders. You will work across diverse projects, using project methodology to plan, manage, and inform, mindful of mitigating risk and aligning with regulatory requirements. Building strong stakeholder relationships is critical to strategic direction.
As the Fraud, Payments, and Risk Manager, you will develop and implement comprehensive fraud detection and prevention strategies to protect the business and its customers. You will also manage all payment processing activities, including card payments, e-wallets, and alternative payment methods. The role involves overseeing payment reconciliation, chargebacks, and refunds to ensure accurate accounting and reporting while monitoring transactions and player behavior to identify anomalies and suspicious activity related to potential money laundering, implementing and managing AML compliance programs, and collaborating with the technology team to implement robust security measures, risk management tools, and responsible gaming controls.